FAQs

Check out our FAQs below. If you have further questions please feel free to contact us.

HOURS

  • Thursday 6pm – 10pm
  • Friday 6pm – 12pm
  • Saturday 12pm – 10pm

WE HAVE FOOD!

PHONE

Our Address

  • 33 West Main St, Ashland, OH 44805

FAQs

What is an escape room?

Escape Rooms are fully-immersive, cooperative challenge experiences for you and your friends. By cracking codes, finding clues, and completing puzzles, you will embark on an adventure that will force you, as you work together, to use your collective smarts and instincts to solve your way to freedom. Escape rooms are designed to promote communication and teamwork while providing an exhilarating experience for the players.

How do I book a room?
You can book online by clicking here, call us at 419.903.0372, or you can walk in and schedule in person.
What is the age limit?

Anyone can participate in our escape rooms. However, due to the complexity of some of the puzzles, we recommend participants be eight or older. Players who are 15 and younger must be accompanied by a paying adult, and participants under 18 must have a parent/guardian sign a waiver before entering the room.

Who will I be with?

Unless you book a private room, there is a chance you will have other participants you may not know in the room with you. We encourage you to meet new people… and working with these new friends may even enhance your escape experience!

What is a private room?

Booking a private room allows you and your group to have the entire room to yourself. Private rooms are booked at a flat rate.

When should I arrive?

We ask that you arrive at least 15 minutes before your start time. This gives us enough time to make sure all waivers are signed and participants are ready.

Do you offer refunds?

All of our rooms are non-refundable. However, if you contact us 24 hours in advance we will certainly help you reschedule.

Are you actually locking us in?

No. You may excuse yourself at any time for any reason.

What about food or drinks?

Food and drinks are not allowed into the room and no alcoholic beverages are allowed on the premises. We do have a kitchen in our board game library area that houses light snacks, coffee, bottled drinks, and an ever-expanding menu of paninis and other delicious food. Feel free to grab something after you’ve escaped! You can see the menu here.

Are your rooms wheelchair accessible?

Please call us at 419.903.0372 and we will help you select the best room for your needs.

What about the Game Library? What is that?

A game library is simply a collection of board games that we maintain. We have a large selection (400+) for all types of gamers from deep strategy to party games. For a flat rate fee, you can stay as long as you want and play as many games as you want. Our friendly staff is even happy to teach you how to play something new! You can see more about our game library here.

Do you have parking?

Street parking is available at no cost.

Contact Us

Send us an email and we'll get back to you, asap (usually within an hour!).

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